Holistic Financial Counseling and Coaching
Providing training and certification for credit, financial and career professionals. NACCC promotes a holistic approach to counseling and coaching that leads to client empowerment, financial health and career development.
Become a Certified Credit Counselor
Our holistic approach to credit counseling provides our Certified Credit Counselors with the knowledge, skills and abilities to provide effective counseling and teach clients how to improve their financial well-being.
Use our secure online ordering system to enroll online and receive access to study materials and members only portions of our website
Review the courseware as a self-paced study program and/or enroll in one of our affiliates review seminars or webinars
Complete a 100 question proctored exam to complete initial certification requirements
Complete 16 hours of continuing education every 2 years to qualify for certification renewal
Fair and Valid Testing
Take a certification test built to truly help.
All exams are monitored by testing and measurement experts (such as industrial/organizational psychologists) to ensure content validity, reliability, and non-discriminatory items for protected classes. Exams are administered through convenient webcam proctoring or proctoring services offered at universities and community colleges nationwide.
All the CEUs you need to maintain certification can be found here
To renew your certification as a Credit Counselor, you must complete a total of 16 continuing education units (CEUs) within the two-year period of your current certification.Find Your CEU
“Our company has been utilizing the services of National Association of Certified Credit Counselors (NACCC) to certify/re-certify our counselors for 16 years. We have always been completely satisfied. Heather and the entire team at NACCC, do an excellent job on both newly certified counselor training and its respective initial certification, as well as re-certification and continuing education of current credit counselors. The content of their training is excellent and completely applicable to our credit counselor's jobs in the financial arena. NACCC also trains on the underlying psychology behind the ways and reasons our clients make decisions. This ensures our counselors are well prepared to understand a wide variety of consumer needs and assist them in regaining financial health.”American Credit FoundationAmerican Credit Foundation
“For the past 7 years, Heather has provided (and continues to provide) invaluable guidance and one of the best curriculums available for Senior Credit Counselors like myself. She is an excellent Finance Manager and a super Educator”Yiyi DeanDir. of Housing Counseling at Catholic Charities of Corpus Christi
“I have for the last 9 years held my accreditation through the Agency/ Organization that Heather has spear-headed. . She is very personable, has great follow through and continues to challenge the marketplace with her intergrated business plans.. She has added an additional level of integrity to the National Association of Consumer Credit Counselors.Sheila HowardA1 Credit Services Inc.
“Heather is very personable and so much fun to work with. I recently attended her Credit Counselor Certification Seminar and it was great. She makes learning easy and fun. Heather brings so much enthusiasm and passion to the class and is very knowledgeable in her field of work. She takes pride in her work and made me feel very confident when I took the certification exam.Becky NaveTourism Development Specialist at Virginia Tourism Corp.
“Heather has provided educational and training services for staff in my current and previous roles as an employer. Heather is knowledgeable, timely, creative, interesting and full of energy. She has been able to motivate my employees to learn and excel at their jobs. I would highly recommend working with Heather not only has she proven to be an excellent service provider she is a great person to know.Bonnie CantyPresident at Law Office of Bonnie L. Canty, P.A.
Meet the Counselor: Paula Chamberlain on Financial Counseling and Community Development
Welcome to Meet the Counselor, where we meet credit counselors and financial coaches certified by NACCC. Today, Paula Chamberlain of Mercy Housing and Human Development shares how she uses her financial counseling…Read More