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Become Certified as a Housing Counselor

Helping Housing Counselors Build the American Dream


A safe, affordable home is a cornerstone of the American dream. Certified Housing Counselors guide aspiring homeowners towards their dream homes by providing relevant, tangible homebuying information. Becoming a Certified Housing Counselor is a strong foot forward for those working in credit counseling or financial coaching.

Our Housing Counselors:

  • Learn the entire homebuying process
  • Help clients avoid foreclosure
  • Create and manage realistic homebuying budgets

Enroll in the online course

Program includes a Certification Exam Study Manual for Housing Counseling (in online module form).

Curriculum includes essential counseling skills, solution-focused budget analysis, and the latest on credit, lending and home buying. Successful candidates earn a two-year renewable certificate.

The online course is instructor-led. It includes exercises, review slides, audio lectures, practice tests and more. While enrolled in the course, you will have access to a weekly live instructor chat. The chat is held every Wednesday at 5:00 Eastern time. An instructor and the NACCC support staff is available to assist students throughout the course.

Enrollment includes a membership to the National Association of Certified Credit Counselors. When you pass the exam, your membership will be activated and your continuing education requirements will be tracked toward recertification.

Request the Exam

Upon completion of the course, fill out the Request Exam Form. Testing materials are sent to the testing site indicated on the form. Proctoring services are required. These are easily arranged through local community colleges, universities, or libraries. Proctoring fees are determined by the proctoring site and may vary from location to location. NACCC also provides webcam proctoring for a one time charge of $50. The individual or firm taking the test is fully responsible for proctor payment.

The certification exam consists of 100 multiple-choice questions that relate directly to the content presented in the study manual. Candidates must answer a minimum of 80 questions correctly to pass (please allow 7-10 business days for proctor to receive testing materials).

NACCC provides continuing education unit tracking and recertification for its members. Through NACCC, members have a voice concerning the education they receive.

Request ExamRequest Retake ExamApplication for Cert Renewal

An interactive review seminar for groups of ten or more

Why attend the seminar? The rule of thumb in education is that we learn:
20% of what we see
40 % of what we see and hear
70% of what we see, hear and do

Triple your success rate in passing the exam the first time. Tuition Rates are based on the number of participants. Seminars optimize the performance of your counselors and your entire organization.

Contact Us To Register

Please Note: To enroll in the Housing Counseling Certification Program one must be an active member of NACCC. To become a member of NACCC one must hold either the Certified Credit Counselor or the Financial Health Counselor designation.


(Please allow up to 10 business days for delivery.)

Refunds are not provided after enrollment.

Bulk registration and discounts are available